Return Policy: 30-Day Money-Back Guarantee.

We want you to be completely satisfied with your purchase, but we understand that sometimes a return may be necessary. To make the process as transparent as possible, please review our return policy:

1.) You have 30 days from the date of purchase to initiate a return.

2.) The item must be unused and undamaged. It should be in the same condition as when you received it.

3.) It is too late to cancel an order once it has been shipped, assembled, pickup by either the buyer or delivery company, except in cases where you receive a faulty Talaria Ebike or a wrong order.

4.) We accept returns within 30 days after the original ship date as long as the item is in its original sealed product box, is unopened, and is in unused condition. 

5.) For change-of-mind returns, shipping expenses are non-refundable.

6.) We have the right not to accept or permit the return of products that have been altered or modified with third-party or aftermarket parts or components.

7.) Once the goods have been returned to us and determined to be complete (containing the “original sealed” product box, with the device in its original packing materials) and undamaged, we will refund your money. You will receive a refund for your purchase price, less postage and handling. We do not reimburse delivery fees.